Frequently Asked Questions
Everything you need to know about our fire escape planning services.
What is a fire escape plan?+
A fire escape plan is a detailed diagram showing the layout of a building, emergency exits, evacuation routes, fire equipment locations, and assembly points. It helps occupants safely evacuate during an emergency.
How long does it take to get my plan?+
Typically, plans are completed within 5-7 business days after a technician accepts your job. Rush delivery options are available for urgent needs.
Are your plans code-compliant?+
Yes! Every plan is reviewed by a certified fire safety professional to ensure it meets all applicable local fire codes and regulations.
Can I update my plan later?+
Absolutely. If your building layout changes, you can request updates through our platform. Professional plan subscribers receive free updates for one year.
What file formats do you provide?+
We provide plans in PDF format for digital use and offer professional printing services on durable materials for physical display.
Do you serve my area?+
We serve clients across the United States and Canada. Our technicians are familiar with local fire codes in most jurisdictions.
How does the review process work?+
After a technician creates your plan, it goes through an internal quality review by our fire safety team. For Professional plans, a certified fire marshal also reviews before delivery.
What payment methods do you accept?+
We accept all major credit cards, debit cards, and ACH bank transfers. Enterprise clients can also arrange invoicing.